Syllabus
Learning Objectives
On Completion of this training the knowledge and skills that a learner will have are mentioned below
- . Troubleshoot Registration Issues
- Troubleshoot issues with endpoint registration
- Troubleshoot issues with gateway
- Troubleshoot CUCM and VCS registration
- Troubleshoot database replication issues in Cisco Unified Communications Manager,VCS and Expressway
- . Troubleshoot Call Setup Issue
- Troubleshoot intersite call setup issues
- Troubleshoot intrasite call setup issues
- Troubleshoot multipoint calls
- Troubleshoot offnet call setup issues
- Troubleshoot the dial plan
- Troubleshoot one way audio and video
- Troubleshoot and analyze call set up
- . Troubleshoot Call Control Discovery and ILS
- Troubleshoot Service Advertisement Framework Forwarder issues
- Troubleshoot Service Advertisement Framework Client Control issues
- Troubleshoot Service Advertisement Framework Call Control Discovery issues
- Troubleshoot URI dialing/ILS
- Troubleshoot H.323 and SIP traces/logs/debug
- . Troubleshoot Application Issues
- Troubleshoot Cisco Extension Mobility issues
- Troubleshoot Cisco Unified Communications Manager Device Mobility issues
- Troubleshoot Cisco Unified Mobility issues
- . Troubleshoot Media Resources
- Troubleshoot conference bridges (IOS router, MCU, Telepresence server)
- Troubleshoot transcoders
- Troubleshoot MTP
- Troubleshoot conferencing issues (meeting room/ad hoc conference Rooms, maximum Participants, and common conference wide settings)
- . Troubleshoot Call Quality Issues
- Troubleshoot dropped calls
- Troubleshoot audio quality issues
- Identify general network issues related to video
- Troubleshoot video signal quality issues
- . Troubleshooting Video Conferencing Architecture
- Use TMS to troubleshoot systems managed by TMS
- Troubleshoot an endpoint (logs, traces, and audio/video)
- Troubleshoot bandwidth mis-match between endpoints and infrastructure
Troubleshooting Cisco IP Telephony & Video v1.0 Certification Training
The Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB) v1.0 course at GATS primarily focuses on providing the skill set and knowledge necessary for to troubleshoot a Cisco Unified Collaboration solution. The assessment covers troubleshooting methodology, triage, resources, and tools. The exam also covers Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences
Exam and Certification
- Exam Code : 300-080
- Exam Duration: 75 minutes
- No. of Questions: 55 to 65 questions
Candidates can prepare for this exam by taking the Troubleshooting Cisco IP Telephony & Video v1.0 (300-080)course from GATS.
How to register for the exam ?
Visit a Pearson VUE Authorized exam center and get your exam registered.
You can also register online for the exam from
www.pearsonvue.com
What documents do you require for the exam ?
2 photo ID’s which have your name correctly registered along with your signature are required from any of the following:
Passport, Driver’s License, Pan Card, UID issued by Govt., Voter’s IDetc