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Implementing Cisco Collaboration Devices

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Learning Objectives

On Completion of this training the knowledge and skills that a learner will have are mentioned below

  1. .
    1. Describe the Cisco Unified Communications components and their Functions
    2. Describe call signaling and media flows
    3. Describe quality implications of a VoIP network
  2. .
    1. Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
    2. Create or modify user accounts for Cisco Unified Communications Manager
    3. Create or modify user accounts for Cisco Unified Communications Manager ExpressUsing the GUI
    4. Create or modify endpoints for Cisco Unified Communications Manager
    5. Create or modify endpoints for Cisco Unified Communications Manager ExpressUsingthe GUI
    6. Describe how calling privileges function and how calling privileges impact SystemFeatures
    7. Create or modify directory numbers
    8. Enable user features and related calling privileges for extension mobility, CallCoverage, intercom, native presence, and unified mobility remote DestinationConfiguration
    9. Enable end users for Cisco Unified IM and Presence
    10. Verify user features are operational
  3. .
    1. Describe user creation options for voice messaging
    2. Create or modify user accounts for Cisco Unity Connection
    3. Describe Cisco Unified IM and Presence
    4. Configure Cisco Unified IM and Presence
  4. .
    1. Generate CDR and CMR reports
    2. Generate capacity reports
    3. Generate usage reports
    4. Generate RTMT reports to monitor system activities
    5. Monitor voicemail usage
    6. Remove unassigned directory numbers
    7. Perform manual system backup
  5. .
    1. Verify PSTN connectivity
    2. Define fault domains using information gathered from end user
    3. Troubleshoot endpoint issues
    4. Identify voicemail issues and resolve issues related to user mailboxes
    5. Describe causes and symptoms of call quality issues
    6. Reset single devices
    7. Describe how to use phone applications

  • Implementing Cisco Collaboration Devices (210‐060)

The Implementing Cisco Collaboration Devices Course at GATS primarily focuses on providing the skill set and knowledge necessary for Cisco Unified Communications (UC) solutions. On completing the course the candidate gets thorough understanding of administrator and end‐user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Exam and Certification
  • arrow Exam Code : 210‐060
  • arrow Exam Duration: 75 minutes
  • arrow No. of Questions: 55 to 65 questions
Candidates can prepare for this exam by taking the Implementing Cisco Collaboration Devices course from GATS.

How to register for the exam ?

Visit a Pearson VUE Authorized exam center and get your exam registered.
You can also register online for the exam from www.pearsonvue.com

What documents do you require for the exam ?

2 photo ID’s which have your name correctly registered along with your signature are required from any of the following:
Passport, Driver’s License, Pan Card, UID issued by Govt., Voter’s IDetc

CCNA Routing and Switching (CCNAX)
Who should attend the training ?

  • arrowChannel Partner / Reseller
  • arrowCustomer
  • arrowProfessionals
  • arrowCareer Seeker
  • arrowStudent

Why GATS ?
  • arrow GATS has trained, groomed and honed scores of students into lean technologists with competitive skills at par with global standards. The Institute has proved to be a gateway to lucrative careers and scores of students from various disciplines who seek the support of our extensive Data Bank.
  • arrow We believe in providing personalized guidance to each of our students. Our Cisco Certified stalwarts have designed a unique training system to educate, groom and empower students. A special set of internal practice tests are conducted to improve performance in exams during the training sessions.
  • arrow Our Intensive Training Model is designed in such that the participant gets hands-on practice facilitated on our top class physical Network rack equipped with a High end series of cisco routers and switches and terminal servers, for real-life oriented rich technical experience with a focus on Cisco recommended technologies
  • arrow We conduct special revision batch and exam preparation session immediately after completion of the main course, to ensure quality along with the highest success ratio. This revision batch and exam preparation session is conducted at FREE of cost and is a mandate for the students.
  • arrow Many of our faculty members hold advanced degrees and have a wealth of real-world experience to share. You'll learn all the essentials in your chosen field, and then how to apply this knowledge to make an immediate impact on your career.
  • arrow The participant gets free access to our resource center.
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